Phone Systems
We specialise in providing Xelion, a scalable phone system that has enterprise features at SMB pricing. It provides crystal-clear calls, simple management, and has a best in class VOIP mobile app. Desktop, mobile softphone app, and desk phones — simple to use and same number everywhere.
- Fast setup Go-live in days
- Scales easily Add users in minutes
- UK support Talk to an engineer
What You Get
A complete cloud phone platform that’s easy to use and easier to manage.
HD CALL QUALITY
QoS-optimised audio with smart routing to keep calls stable.
ANY DEVICE
Windows/Mac apps, iOS/Android, and SIP desk phones.
KEEP NUMBERS
Straightforward porting with zero-downtime plans.
INTEGRATIONS
Microsoft 365/Teams, CRM pop, SSO/Entra options.
Core Features
Everything you expect from a modern phone system — plus the tools ops teams actually use.
IVR & SMART ROUTING
Menus, time-of-day rules, ring groups, and overflow logic.
VOICEMAIL TO EMAIL
Audio + transcripts in your inbox for faster follow-up.
CALL RECORDING
Policy-based recording at user/queue level with retention options.
SOFTPHONE & APPS
Desktop/mobile clients to take your extension anywhere.
ANALYTICS & WALLBOARDS
Live queues, SLAs, abandoned calls, and agent performance.
CONTACT CENTRE LITE
Queues, wrap codes, callbacks — without enterprise complexity.
How We Work
Straightforward rollout with clear ownership — your team stays productive throughout.
- 1
DISCOVERY & NUMBER PLAN
We map users, queues, menus, and hours to design your call flow.
- 2
PROVISION & PORT
We configure routing, test trunks, and manage porting with a zero-downtime plan.
- 3
GO-LIVE & TRAINING
Short training, quick-reference guides, and champion users.
- 4
ONGOING CARE
Adds/moves/changes, monthly reports, and QoS checks to keep quality high.
Featured Platform: Xelion
A unified, UK-hosted cloud PBX with simple licensing and powerful native apps.
UNIFIED PLATFORM
Softphone, mobile, reporting, and recording — native, not bolt-ons.
SIMPLE LICENSING
No per-feature fees. Full functionality per user from day one.
UK HOSTED
UK data centres with GDPR compliance and enterprise-grade uptime.
REAL SUPPORT
Speak to engineers who understand your environment — not a script.
Estimate Your Monthly Savings
CalculateA Typical Call Flow
Tailored to your teams, hours, and SLAs.
FAQs
Can we keep our existing numbers?
Yes. We handle number porting and schedule go-live to avoid downtime.
Does it work with Microsoft Teams?
Teams and Microsoft 365 integrations are available. We’ll confirm the best option for your setup.
Is call recording included?
Recording is available with policy-based control and retention options.
What about desk phones/headsets?
We supply Yealink/Poly phones and Jabra/Poly headsets, or you can go app-only.
Contract terms?
Flexible terms: monthly rolling or 12-month. We’ll fit the plan to your budget and goals.
Ready to upgrade your phone system?
